Careers

The Erickson team is made up of individuals who live our core values everyday. They are dedicated, they have integrity, they persevere, they communicate, and they work as a team. Think you’ve got what it takes to join us? Check out our open positions below! 

Low Voltage Technician

Eagan, MN

The Low Voltage Technician (LVT) is a pre-install position that readies the customer location for installation by Support Technicians. LVTs are responsible for site wiring, mount installation, and computer hardware placement. LVTs are responsible for post-install cabling and mount installations or moves.

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Network Support Technician

Eagan, MN

The Network Support Technician (Tier 1 Technician) is a front line, customer facing technician that works in the call center and at customer locations. T1s escalate incidents and projects to higher tier technicians and Technical Managers following the escalation procedures thus ensuring the Support Department provides the highest quality of service with the quickest results possible.

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Help Desk Technician

Eagan, MN

The Help Desk Technician provides remote troubleshooting to clients in a call center environment and performs scheduled maintenance on servers, workstations and network equipment. Ideal candidates should be motivated, eager to learn, and be willing to work as a part of a team in a fun, fast paced environment full of unique challenges and learning opportunities.

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Tier 2 Technician

Eagan, MN

The Tier 2 Technician/Project Manager (T2) is an escalation point for lower tier technicians; administrative, sales, and managerial staff. T2s follow escalation procedures to ensure both internal and external customers receive the highest quality of service with the quickest possible results, while upholding the Support Department’s goal of providing the highest quality of service with the quickest possible results.

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Network Support Technician

Rolling Meadows, IL

The Network Support Technician (Tier 1 Technician) is a front line, customer facing technician that works in the call center and at customer locations. T1s escalate incidents and projects to higher tier technicians and Technical Managers following the escalation procedures thus ensuring the Support Department provides the highest quality of service with the quickest results possible.

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Network Administrator

Eagan, MN

The Network Administrator (Tier 4 Technician) is responsible for all internal infrastructure at our Eagan location, our Eagan data center location, and connectivity to our Chicago and Iowa offices. The T4 position is a highest-level escalation point in the Support Department. T4s provide training, coaching, support, and mentorship to lower tier technicians. T4s are responsible for designing and documenting internal infrastructure and external customer technology needs. T4s are responsible for the developing short-term tactical and long-term strategic plans for both internal operations and customer service offerings. T4s are responsible for maintaining our cloud based backup servers, software, and SAN devices at our data center.

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We are always searching for talented individuals to join our team! If there are no open positions currently listed, send your resume to info@ericksontech.com and let us know what type of position you are looking for. We might have the perfect career opportunity waiting for you!